Terms of Service.

• “Platform” means the GAAS LAW software-as-a-service offering, including all web interfaces, APIs, and supporting documentation.
• “Customer” means the law firm, insurer, or legal-ops team that has contracted to use the Platform.
• “User” means any individual authorised by the Customer to access the Platform.
• “Matter Data” means all data relating to a legal matter processed on the Platform.

The Customer is granted a non-exclusive, non-transferable right to access and use the Platform for the contracted duration, in accordance with the order form, this policy suite, and applicable law. Usage is restricted to authorised Users operating in the scope of their employment or engagement with the Customer.

Users must not:

• Use the Platform to process data unrelated to legitimate legal defence or claims handling.
• Attempt to reverse engineer, decompile, or extract proprietary algorithms or models.
• Circumvent audit logging, approval chains, or permission boundaries.
• Introduce malware, attempt unauthorised access to other tenants, or perform security testing without prior written authorisation.
• Resell, sublicense, or provide access to non-authorised third parties.

Customers are responsible for: the accuracy of Matter Data entered; credentials hygiene and access management; ensuring Users are trained; reviewing and approving all AI-suggested outputs before they are relied upon; and complying with all applicable professional rules (including SRA rules, panel obligations, and insurer policy terms).

To the fullest extent permitted by law: (a) the Platform is provided “as available” subject to service-level commitments in the order form; (b) Peak Asset Investments Ltd is not liable for indirect, consequential, or punitive damages; (c) aggregate liability is capped at the fees paid by the Customer in the twelve months preceding the claim. Nothing in this clause limits liability for death, personal injury caused by negligence, fraud, or any liability that cannot lawfully be limited.

All Platform software, models, methodology (including the Matter Readiness Framework™), and derived analytics are and remain the property of Peak Asset Investments Ltd. Customer Matter Data remains the property of the Customer. Customer grants a limited, non-exclusive licence to process Matter Data solely to deliver the Platform.

Either party may terminate:

• For convenience, with the notice period specified in the order form.
• Immediately, for uncured material breach within 30 days of written notice.
• Immediately, on the other party’s insolvency.

On termination, the Customer retains read-access for an agreed wind-down window (typically 30 days), during which Matter Data is exported in a structured format. Post-termination deletion follows the Privacy Policy retention clause.

These Terms are governed by the laws of England and Wales. The parties submit to the exclusive jurisdiction of the English courts, unless a signed Master Services Agreement specifies otherwise.